Customer reviews of NG Direct Car Sales Ltd

By Steven S on 30 December 2017 | Verified purchase

Bought a car from ng on the 16th of december found an issue with the car on the 19th of december spoke to the guys at ng who said they would get the issue sorted was givin a car while they sorted it out happy with the car and price

Reply from NG Direct Car Sales Ltd on 02/01/18

Steven Thankyou for the review,the warranty you got covered the car and that there was a issue ,we got it sorted and you were happy again,we do try and sort problems as soon as possible all the best NG direct

By Susan F on 16 December 2017 | Verified purchase

Bought a stunning Fiesta 63 plate, extremely low mileage, full service history, recently serviced, 12 months MOT, warranty. Immaculate inside & out. Smooth & professional transaction, an absolute pleasure to do business with. Thank you very much for your time, honesty & my lovely new Car!!!

Reply from NG Direct Car Sales Ltd on 17/12/17

Thank you Susan, for your honest and great review,we do pride ourselves on being honest ,professional,and make car buying as easy as possible for everyone. 99% of our cars have full mot ,are valeted,if service is due ,we also provide one .So any car is in the best condition for all customers .Its nice to hear you love your car. All the best ng direct

By Michael T on 07 December 2017 | Verified purchase

Great service I'm very honest salesman would recommend anyone going there

Reply from NG Direct Car Sales Ltd on 12/12/17

Hi Michael Thank You For The Review We Are Very Pleased That You Are Happy With Your New Car And The Service We Provide To All Our Customers, All The Best, Ngdirect

By Sian P on 24 November 2017 | Verified purchase

5 star service! I couldn't be happier with my new car. Down to earth, honest, really nice guys. Not your normal salesman spiel, which I appreciated knowing nothing about cars. I would recommend this place to anybody looking for a car. I believe I've got a gem of a car for a very decent price.

Reply from NG Direct Car Sales Ltd on 25/11/17

Hi Sian Thank you For The Great Review, we are so pleased that you are happy with your new car, we try our best to be helpful as possible and being honest is our first policy. we proud ourselves in quality used cars and do try our best to make all our customers very happy, kind regards all at NG Direct...

By Bryan R on 18 November 2017 | Verified purchase

I bought a car at an over inflated price, believing that all was in order. I paid willingly after telling the bloke i had a disabled child so needed a reliable motor. I got told i was getting a very good car with no issues. 6 days after purchasing the car the engine management light came on. £240 later im hoping theres nothing else goes wrong for a while yet. Never again

Reply from NG Direct Car Sales Ltd on 22/11/17

Thank you for the review we are sorry to here that you was unhappy with the purchase of your car, however we think it was very unfair for you to leave us a negative review, as you did not contact us to discuss that you had a issue with the car, we would of been very happy to resolve the problem for you free of charge, All our cars come with a 3 FREE MONTH WARRANTY which will cover free Diagnosis, which will cover ENGINE LIGHT. Dishonesty is not our policy all our customers come first if they have a problem, all it takes is a phone call and we WILL be there to help in every possible way we can. you stated that you paid to much for the car, we use auto trader to value and compare prices of cars sold on there. We have tried to contact you by email to resolve this problem which we was not aware of, but you have not replied back. regards NG Direct.

By Jonathan R on 06 November 2017 | Verified purchase

Great customer service, great experience very happy, second car bought from here, high standards throughout

Reply from NG Direct Car Sales Ltd on 07/11/17

Thankyou for taking time out to do a review ,we do pride ourselves on trying to give a quality service,be honest as possible,nice to no your happy with the car from all at NG direct

By Wendy D on 05 November 2017 | Verified purchase

Car was exactly as described. Friendly, professional guys. Probably one of the best and easiest car buying experiences we've had. Well worth the 300 mile round trip for a cracking car.

Reply from NG Direct Car Sales Ltd on 06/11/17

Thankyou ,for the review.yes it was a nice car ,one you had been looking for quite a while,pictures on autotrader gave you a look all over the car. When you came and test drove it ,you knew it was the right choice for you ,as you say friendly ,honest and professional ,we do try to be ..all the best NG direct

By Nicola J on 22 October 2017 | Verified purchase

Call back was really fast, good opening times, easy to find. Service was fast and efficient, really friendly and welcoming

Reply from NG Direct Car Sales Ltd on 23/10/17

Thankyou Nicola,Ben for the review ..we do try and offer a quality service,fast and friendly,we welcome all customers,as car buying can be stressful,we all try and give best advice to one an all.from all at NG Direct

By Lyndon D on 09 October 2017 | Verified purchase

Excellent service. No hard sale , friendly and very helpful. Nothing was too much to ask for. Went out of their way to help and make the whole transaction very enjoyable. Thanks guys for great experience.

Reply from NG Direct Car Sales Ltd on 10/10/17

Thankyou for the review,as you say no hard sell .we try to make car buying as smooth and simple as possible,as it can be frustrating and confusing ,nice to no your happy with the car you purchased ,all the best NG DIRECT

By Ian H on 08 October 2017 | Verified purchase

A wide range of cars to look at.like the fact you can look around without being pressured. Looked at loads of different car garages found this one to be the best priced.

Reply from NG Direct Car Sales Ltd on 09/10/17

hi ian, Thankyou for taking time out to do a review.we always try to be helpful,allow customers to view ,test drive and make there minds up .like you say no pressure at all,we are very grateful you chose ourselves to buy a car from ,and at the right price ,regards ng direct