Customer reviews of NG Direct Car Sales Ltd

By Julian C on 22 April 2018 | Verified purchase

I don't know much about cars however I was in need of one, whet to have a look at a car and on the face of it all seemed ok, I asked if there were any issues and informed no, after a couple of weeks with the car is is clear there are a host of issues with the car, if I had known at the time I would have not purchased the car, I would advise people to aviod these people and try someone else

Reply from NG Direct Car Sales Ltd on 30/04/18

This review is not true as the customer never contacted to discuss he had a problem with the Car,and the car he purchased he haggled with the price and stated he does not want any warranty if we would take £1100, so as agreed no warranty, but if he would of contacted us we would of been there to resolve the matter As Cheap Used Cars Can Come With Little Problems But There Was None At The Time Of Sale, regards NGDirectcarsales ltd

By James R on 16 April 2018 | Verified purchase

A fairly-priced and very well-presented car. The service was quick and helpful, and a problem highlighted was dealt with openly and efficiently.

Reply from NG Direct Car Sales Ltd on 17/04/18

all our cars are fairly priced,clean inside and out.when you test drove car there was a problem at 60 mph ,the wheels wanted balancing which we did asap as most roads around here are 30/40 mph ,thanks for review james regards ng direct car sales ltd

By Samantha S on 07 April 2018 | Verified purchase

Quick efficient service ! These guys made buying a car a pleasurable experience. Thank you very much

Reply from NG Direct Car Sales Ltd on 08/04/18

hi Samantha ,our aim is to make car buying always a pleasure for everyone. thankyou from all the staff

By Janet J on 27 March 2018 | Verified purchase

They were quite helpful, and genuine , and pleasant.

Reply from NG Direct Car Sales Ltd on 28/03/18

hi Janet,we do try to be all the above .thankyou ng direct car sales ltd

By Brian C on 19 March 2018 | Verified purchase

I found the sales team at NG Direct to be helpful when needed and with a good all round knowledge of the car trade which gave me confidence to make the decision and purchase from NG Direct and they gave me a good deal too. Would definitely do business with this company again and definitely recommend them

Reply from NG Direct Car Sales Ltd on 20/03/18

thanks for review Brian ,nice to hear your satisfied with your car .we look forward to you coming back when you fancy an upgrade ng direct car sales ltd

By Umer S on 19 March 2018 | Verified purchase

Both brothers who own this place were very approachable from the get go and answered any question I had with minimal fuss. First time car buying experience for myself personally, but I used to sell commercial vehicles for a living and can instantly tell which sales people will look after you and which ones won't. These guys will NO QUESTION! I know when it comes to MOT or servicing my car I will seek advice from these guys as well. Great selection of cars on display too and non-pressured sales experience. If you are looking to get a second-hand car- go with these guys!

Reply from NG Direct Car Sales Ltd on 20/03/18

Umer .what a great review ,thankyou for taking time out to do one .as we always say to our customers who purchase cars from us ,when your mot or service is ready ring us and we will get you booked in at one of our many garages we use.We never pressure anyone to buying .its your choice .thankyou again ,ng direct car sales ltd

By Khaawar W on 06 March 2018 | Verified purchase

Bought a car from them as part exchange there were some noises coming from the front so took it to the halfords to check up. Appears that the Front suspension coil was broken also the struts had them replaced as i was being told that it was dangerous although even in the 14 days period they refused to pay me for the fix which i have to pay myself. Dead battery stopped working with in a week.

Reply from NG Direct Car Sales Ltd on 07/03/18

Mr khaawar We are sorry to hear that a car you purchased from ourselves had any issues at all ,we do try to maintain and check all cars we sell.the car in question had a mot ,no advisories,we do a dvla Vosa check it states no advisorys at all in the last 5 mots . you did ring us to say battery was dead and needed replacing when you were already at halfords having the battery replaced then you took it upon yourself to have a health check,the warranty you had did not cover batteries,as for any other issues ,again you should have followed procedure set out in the warranty ,contact them ,who in turn would email us and then we would have emailed and rang you so we could have sorted your car at our cost even give you a courtesy car while yours was being repaired..The warranty has set rules of which all customers must follow of which you did sign in front of us and ourselves, Under the rules of the warranty your warranty is now no longer valid for the items you have already had done

By Marie B on 04 March 2018 | Verified purchase

Friendly sales advisor who made the whole experience straightforward. Would highly recommend. Details of all cars are very thorough so you know precisely what you are buying. Would use again.

Reply from NG Direct Car Sales Ltd on 05/03/18

Thanks for review marie. All at ng direct car sales ltd give good and honest advise and make car buying a pleasure,hopefully we will see you when you upgrade your car .regards ng direct car sales ltd

By Richard C on 03 March 2018 | Verified purchase

Excellent service, honest & decent dealership who look after customers. Highly recommended.

Reply from NG Direct Car Sales Ltd on 04/03/18

Thankyou Richard.we always try to help in every way towards all customers .from all at ng direct car sales

By Cameron B on 20 February 2018 | Verified purchase

Looking for an astra vxr on auto trader as evans halshaw let me down , stumbled across an astra vxr in immaculate condition and with a few tasteful modifications done to it, great price, and great customer services from this company the guys made sure I was happy and I drove away the same day with the car , great company thank You very much the car is amazing.

Reply from NG Direct Car Sales Ltd on 22/02/18

Cameron,great review ,yes astra VXR is one of a kind .mods on it are top spec ,very fast car .we always make people feel at ease ,answer questions about cars ,give good deals when possible.most people can drive a car same day ,taxed online ,thankyou for taking time out and sending a review, from all at ng direct car sales