Customer reviews of NG Direct Car Sales Ltd

By Alan G on 20 March 2016 | Verified purchase

Two helpful guys , pleasant experience , could not ask for more

By Karen H on 18 March 2016 | Verified purchase

Was real helpful with everything Real genuine guys It made buying a car unstressful would defo go back if I was to purchase a new car. Top lads

By Samantha L on 17 March 2016 | Verified purchase

I bought a Nissan micra from Ng Direct car sales and the service was fantastic. The staff are very helpful and polite

By Jon Y on 12 March 2016 | Verified purchase

Very welcoming and no nonsense. Arrived att the car centre 20 minutes after calling and the car I wanted as ready to go. The car itself drives great and it's refreshmg to feel confident with the purchase.

By Daniel S on 30 November 2024 | Purchase not verified

I recently purchased my first car from NG Direct, and I couldn’t be happier with the experience! As someone who was unsure of what to buy, the team went above and beyond to guide me through the process. Every member of staff was incredibly knowledgeable, approachable, and made me feel completely at ease. They took the time to understand my needs and ensured i got a great deal on a car I absolutely love.The level of care and professionalism was outstanding, and I truly felt looked after. I would highly recommend NG Direct to anyone, especially first-time buyers. Thank you for such a fantastic experience.

Reply from NG Direct Car Sales Ltd on 30/11/24

Hi ,Thank you for taking time out to leave a great review ,we always take care of what the customer wants and their needs ,first time buyers are always nervous and can get boggled down by too many choices and price ,ask any questions about any car you wish to test drive and purchase . nice to hear you happy with the car you bought . Regards NG

By Anonymous on 28 November 2024 | Purchase not verified

Initially really impressed and seemed like nice guys on the level. Within a few days it became clear one of the tyres had a slow puncture and within three weeks and 1000 the brakes are knackered and grinding. But because it passed the MOT it's not their problem. Apparently they don't check the cars themselves and rely on the MOT points and because there was an advisory they are saying it's not their fault. Even though they signed to say the brakes were fine.Do not buy from here unless you have an independent check of the bits they can screw you on as they 'aren't under warranty'.

Reply from NG Direct Car Sales Ltd on 02/12/24

Hi Sorry To Hear You Had A Problem With The Car the car you purchased, The Car came with a new 12 months Mot ,No Advisories .our PDI ,pre delivery inspection was all check at point of sale and signed by both parties, Then Around 3 To 4 Weeks Later You Rang Us Up Saying Your Brakes Was Making A Nose And You Ad A Slow Puncture, So We Explained That The Warranty Will Not Cover These Items, So You Was Not Happy, So We Decided To Check The Car Out, The Garage Informed Us, That One Of Brake Pads Was Low, Which Made The Noise Upon Braking, After You Have Travelled 1000 Miles Or More, We Discussed Amongst Ourselves, To Help, So We Instructed The Garage To Replaced Front Discs And Brake Pads, At No Cost To You, From NG

By Mick H on 14 November 2024 | Purchase not verified

Bought a 15reg Vauxhall Corsa for my Grandson in July 2024 5,000 miles later checked car all over NO PROBLEMS AT ALL .A good used car .Excellent used car dealer Thanks again

Reply from NG Direct Car Sales Ltd on 15/11/24

Thank you for leaving a review after all this time ,nice to hear there are no problems since you bought the car for your grandson. We do try to get quality cars ,our checks are thorough for all cars .regards Ng Direct

By Mark M on 11 November 2022 | Purchase not verified

Great price for our when we traded it in for our new one, Lee & Ricky are brill our 3rd dealing with them never had a issue cant recommend NG cars Direct enough , they even sorted the tax out

Reply from NG Direct Car Sales Ltd on 11/12/22

great review ,always a pleasure to here your happy with any car you bought from ourselves regards NG

By Ashley M on 23 January 2022 | Purchase not verified

Brought a nice car from here recently. They was very professional and friendly, with no pressure. They also sorted out the tax for me and then delivered the car which was a really big help. Definitely recommend if your looking for a stress free experience.

Reply from NG Direct Car Sales Ltd on 23/01/22

thanks for the great review ,we always try to make people feel at ease when buying a car ,paperwork is done inhouse ,warranties available to suit peoples needs .and of course quality used cars .regards from all at ng direct

By Tony C on 03 October 2021 | Purchase not verified

Bought a very nice VW Polo for my Daughter from Rick and the team at NG. They were all very helpful and really nice to deal with. Had an issue with the brakes but this was fixed quickly with no questions. Would recommend and certainly use again. Thanks Rick and the Team.

Reply from NG Direct Car Sales Ltd on 10/10/21

thank you for the review regards rick and team