Customer reviews of NG Direct Car Sales Ltd

By Anonymous on 26 April 2021 | Verified purchase

Wouldn't hesitate to recommend. Friendly no pressure sales and great afters sales service. They went above and beyond to ensure I was happy with my purchase.

Reply from NG Direct Car Sales Ltd on 29/04/21

Hi ,thanks for the review,nice to hear your happy with your car and how we treated you regards NG Direct

By chris hayes on 21 April 2021 | Verified purchase

Really good service and help. They treat you like there trying to help you not like there after your money. They listen to your needs and trying to meet them. Would totally recommend them.

Reply from NG Direct Car Sales Ltd on 22/04/21

Hi Chris ,thank you for the review ,we are here to help in anyway possible ,answer any questions that may arise,knowing peoples needs and budgets to purchase the right car for themselves .regards NG DIRECT

By Samantha clarke on 17 April 2021 | Verified purchase

Absolutely brilliant experience buying a car from NG Direct .. no hassle no pressure and quick exchange ... not your typical car sales people at all .. can’t thank them enough .. can’t fault them at all .. so so happy with my new car ... woukd unreservedly buy from them again and highly recommend them to anyone else looking for a used car.

Reply from NG Direct Car Sales Ltd on 17/04/21

Hi Samantha Thank You For The Great Review, Like You Said No Pressure At All, Take Car Enjoy Your Car. Kind Regards NGDIRECT

By Rhona Taylor on 11 April 2021 | Verified purchase

We would highly recommend this Company to anyone wishing to purchase a new car. As soon as we walked onto the forecourt we were greeted with a smile. They let us view the cars at our leisure with no hassle. When we decided on the car we wanted they agreed to deliver it to us as it would have been a problem getting back to the garage to pick up the car. Everything about our purchase was excellent and what we appreciated most was not feeling rushed. Lee and his colleagues are extremely professional and we will not hesitate in visiting them again if and when we require another vehicle. Both my husband and I felt the team were like a breath of fresh air compared to some of the other garages we had visited. Keep up the good work lads.

Reply from NG Direct Car Sales Ltd on 16/04/21

Hi Rhona ,Thankyou for the lovely review ,we pride ourselves on information and to make every customer at ease when buying a car . As you now we did deliver your car at the time you wanted it delivered , it was a pleasure to do this during local lock down.we never pressure any one to buy from us ,we also offer great warranties supplied by NG DIRECT .from all at ng direct enjoy your car and once again thank you for the review

By pamela W on 26 March 2021 | Verified purchase

I had a prob with the car I bought from them they came out within 30 mins to have a look it they couldn't fix so had my car collected and took to a mercedes garage and had it fixed excellent service I would recommend them

Reply from NG Direct Car Sales Ltd on 27/03/21

thank you Pamela , we do try and help in every way possible ,during this Covid period some times things do take a little longer but we get there in the end ,this was not the case with your car .as you know the cars are used cars and things can go wrong regards ng direct

By Pamela S on 03 February 2021 | Verified purchase

Friendly, professional and fantastic customer service !! Delivered my new car and collected my old one FOC !! Would definitely recommend.

Reply from NG Direct Car Sales Ltd on 03/02/21

Hi thank you for the great review, we are all ways friendly , and offer good customer service, and help in every possible way like you said free delivery, enjoy your car kind regards NGDIRECT

By derek M on 01 January 2021 | Verified purchase

Really helpful staff member, we arrived quite late on a Sunday afternoon, was made to feel welcome, allowed us to take the car for a test drive & answered all our questions. Car is great just what we wanted for a first car for our daughter

Reply from NG Direct Car Sales Ltd on 11/01/21

Hi Derek Thank You For The Review, We Do All Ways Make Customers Welcome And Provide All Paper Work And Answer All Questions, We Are Happy Your Daughter Likes Her Car Take Care Kind Regards NGDIRECT

By adam D on 28 December 2020 | Verified purchase

Absolutely great experience. Can’t fault NG at all. Seamless processes and great guys. Thankyou for the car it’s great!

Reply from NG Direct Car Sales Ltd on 28/12/20

Hi Adam Thank You For The Review Enjoy Your Car All The Best, NGDIRECT

By owen L on 17 December 2020 | Verified purchase

Excellent service from the guys at Ng direct, I traveled up from Essex to purchase my car and was assured I wouldn’t be disappointed and they wasn’t wrong, very friendly and very helpful

Reply from NG Direct Car Sales Ltd on 17/12/20

hi,Owen ,thank you for the review .the cars we offer are as details say and pictures .our aim is to be the best we can ,for info,friendliness and are never pushy towards customers ,enjoy your car regards ng direct

By georgina B on 16 December 2020 | Verified purchase

Amazing garage, recently purchased a qashqai in fantastic condition, given peace of mind with warranty and felt no pressure to buy on viewing. Very genuine and honest team would definitely recommend!

Reply from NG Direct Car Sales Ltd on 17/12/20

Nice to know you happy with the qashqai Georgina ,we give warranties with all our cars over £1000 pounds. we are always here to help .also like to be honest as possible .regards ng direct car sale ltd